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We usually deliver within 7-8 working days of placement of the order. All delivery times for specific items are listed in the items page and in the shopping bag page. For orders with multiple items and different delivery times, the longest delivery time applies. In case a customer chooses the express shipping option then we usually deliver within 1-2 days of placement of the order.
|Type||Below Rs. 1999||Rs. 1999 and Above|
We would like you to have complete peace of mind when buying products from labelkiss.com. You can return all items within 7 days of receipt for a full refund of the item purchased with no questions asked. This does not include items purchased on sale or using a promotional discount code. The refund amount will be credited back to your Label Kiss account as a voucher or credit points. We do not offer Cash Refunds.
In case of manufacturing defect with the item, it can be returned to us within 30 days of receipt and you will be refunded after the items have been inspected by us.
You can return any products ordered from labelkiss.com within 7 days of delivery. In case of items with manufacturing defects, you can return products within 30 days of delivery and we will exchange the product after we have received it in our warehouse. Returned products must be returned with all original packaging and tags that they were shipped with.
To ensure that our quality team accepts your returns, please take adequate measures to ensure your product trial does not cause undue damage to the products in any way.
Please Note: The no-questions-asked return policy is not valid on items that are on sale. These can only be returned due to manufacturing or defect/negligence on our part.
It’s a simple 2-step process:
It’s a simple 1-step process:
1. In case you have opted for LabelKiss to organize the pickup of returns, our logistics team would organize the pickup within 48-72 hours of placement of the pickup request. Please do ensure your availability and shipment readiness for handing over the return to the pickup team.
2. If your pincode is not covered by our pickup services, you would need to self-ship the return item. Refunds are subject to your returns being inspected upon receipt at our end.
3. In case you are self-shipping your returns back to us, please retain your shipping receipt and update customer care on +91 98104-88893 or email us the tracking info on firstname.lastname@example.org so as to enable us to track the delivery of your returns to us. We will not be liable for items damaged in transit if self shipped.
Please make sure that the following address is clearly printed/written on your returns parcel with the LabelKiss order # in cases of both pickup and self shipping, Please also include the original invoice as proof of purchase with the return.
Returns and Refunds,
Label Kiss Retail Pvt. Ltd.
B-317 New Friends Colony,
New Delhi 110025
Ph: +91 98104-88893
It can take up to 7 days or longer for us to receive your return, depending on your location and which courier service you use. Once we receive your returned item, we will inspect and process the same within 48 hours to ensure you receive your refund as quickly as possible. In order to keep you in the loop, we will send you an email confirming the status of your return. Usually you will receive your refund in term of store credit at the end of this 48-hour window.
We arrange one free reverse shipment and do not charge any fees for pickups arranged for, and serviced by us. You can also ship your returns to us yourself to “Returns and Refunds”.
On successfully processing the refund, the refund amount would be credited to your Label Kiss account as a voucher or credit points. You would be able to use this credit on any of your subsequent purchases on LabelKiss.com.
Yes, LabelKiss.com delivers within India and major countries across the globe through our website.
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